Zen Internet has announced its plan to join the already existing BT’s 21 CN network, aiming at the opening of an ADSL2+ service, which will enable them to achieve the 20Mb speed target in broadband services.
According to Zen, in the beginning internet users will get a similar service for the same price, but will later experience an increase in download speeds. It is expected that new users will be provided with up to 20 Mb broadband service if it is accessible in that particular locality.
It is observed that the speed of the service depends on where the user is located and where the local exchange is situated. However, Zen Internet feels that the aim of the 20 Mb download feature and the ‘up to 1Mb’ upload speed can be achieved depending on the quality of the BT exchange’s external wiring and the internal wiring in the customers’ premises.
However, the increased download speed as promised by Zen Internet might take some time to materialise. According to the company, the internet speed is expected to increase by the beginning of 2010 and they hold the insufficient numbers of BT engineers responsible for the situation. According to them, due to the inadequate workforce, the task of migrating to the 20 Mb Broadband service will take at least another eight months.

